Back to Home

Privacy Policy

Last Updated: November 25, 2024

Cloud Data Protection: At Nubex Cloud, we understand that data security in the cloud is paramount. This Privacy Policy outlines how we collect, process, and protect your data across our cloud marketing services, ensuring transparency and compliance with global data protection standards.

Nubex Cloud ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud marketing services, visit our website, or interact with us.

By using our services or website, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our services or website.

1. Information We Collect

Personal Information Provided by You

When you engage with our cloud marketing services, we may collect:

Automatically Collected Information

When you use our website or services, we automatically collect:

Data Type Description
Technical Data IP address, browser type, operating system, device information
Usage Data Pages visited, time spent, click patterns, navigation data
Performance Data Website performance metrics, error logs, loading times
Location Data Approximate location based on IP address

2. Cloud Data Processing

As a cloud marketing service provider, we process various types of data in cloud environments:

  • Marketing Campaign Data: Performance metrics, audience segmentation, engagement data
  • Cloud Infrastructure Data: Server logs, performance metrics, security events
  • Analytics Data: User behavior, conversion tracking, ROI analysis
  • Customer Data: CRM information, lead scoring, customer journey mapping
  • Third-party Integration Data: Data from connected cloud platforms and services

3. Purpose of Processing

We process your information for legitimate business purposes:

Purpose Description
Service Delivery Providing cloud marketing services and support
Performance Optimization Improving our services and website performance
Marketing & Communication Sending relevant updates and promotional materials (with consent)
Security & Fraud Prevention Protecting against unauthorized access and malicious activities
Legal Compliance Meeting regulatory and legal obligations
Business Operations Internal analytics, reporting, and business development

For individuals in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Consent: When you have given explicit consent for specific processing activities
  • Contract: When processing is necessary to fulfill a contract with you
  • Legitimate Interests: When processing is necessary for our legitimate business interests
  • Legal Obligation: When processing is required to comply with legal obligations

5. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

Cloud Service Providers

Trusted third-party cloud providers who assist in service delivery:

Legal Requirements

We may disclose information if required by law, regulation, or legal process.

Business Transfers

In connection with mergers, acquisitions, or asset sales, your information may be transferred.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined:

Data Category Retention Period
Client Service Data 7 years after service termination
Prospect Data 3 years from last contact
Marketing Data Until consent withdrawn or 2 years
Cloud Analytics Data 26 months (anonymized thereafter)
Financial Records 7 years (as required by Estonian law)
Security Logs 1 year for security monitoring

7. Cloud Security Measures

We implement enterprise-grade security measures to protect your data in the cloud:

  • Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls: Role-based access, multi-factor authentication, least privilege principle
  • Network Security: Firewalls, DDoS protection, intrusion detection systems
  • Regular Audits: Security assessments, vulnerability scanning, penetration testing
  • Data Backups: Automated backups with geo-redundancy and disaster recovery
  • Compliance: Adherence to ISO 27001, SOC 2, and GDPR requirements

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right Description
Right to Access Request a copy of your personal data that we hold
Right to Rectification Request correction of inaccurate or incomplete data
Right to Erasure Request deletion of your personal data under certain conditions
Right to Restrict Processing Request restriction of processing your personal data
Right to Data Portability Receive your data in a structured, commonly used format
Right to Object Object to our processing of your personal data
Right to Withdraw Consent Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us using the information in the "Contact Information" section.

9. Cookies & Tracking Technologies

We use cookies and similar technologies in our cloud services:

Essential Cookies

Required for cloud service functionality. Cannot be disabled.

Analytics Cookies

Help us understand how users interact with our services.

Marketing Cookies

Used for personalized advertising and content recommendations.

You can manage cookie preferences through your browser settings.

10. International Data Transfers

As a cloud service provider, data may be transferred internationally. We ensure appropriate safeguards:

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you believe your child has provided us with personal information, please contact us immediately.

12. Policy Changes

We may update this Privacy Policy periodically. We will notify you of significant changes by:

We encourage you to review this policy regularly to stay informed about our data practices.

13. Contact Information

Data Protection Contact

Nubex Cloud
Sepapaja tn 6
Tallinn, 15551
Estonia
Contact Person: Benni Melon
Position: Cloud Marketing Director & Data Protection Contact
Phone: +372 6346 288
Email: privacy@nubexcloud.ee
Data Protection Officer: dpo@nubexcloud.ee

Supervisory Authority

You have the right to lodge a complaint with the Estonian Data Protection Inspectorate:

Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
Address: Tatari 39, 10134 Tallinn, Estonia
Phone: +372 627 4135
Email: info@aki.ee
Website: www.aki.ee

GDPR Compliant Cloud Security Certified ISO 27001 Data Encryption